Last updated: 02/01/2024
Welcome to TheBudgetTravellers. This Refund and Return Policy (“Policy”) governs the terms under which refunds and returns are processed for services booked through our website. By using our services, you agree to comply with the terms outlined in this Policy.
Customers may request to cancel their booking by contacting us through our customer support channels. The cancellation policy may vary based on the type of service booked and the specific terms outlined during the booking process.
TheBudgetTravellers reserves the right to cancel a booking in the event of unforeseen circumstances, such as natural disasters, political instability, or any other situations that may compromise the safety or feasibility of the booked services. In such cases, a full refund will be provided to the customer.
Refund eligibility is determined by the cancellation policy associated with the specific service booked. Customers are encouraged to review the cancellation policy for each service before confirming their booking.
Refunds will be processed using the original payment method used for the booking. The time it takes for a refund to be credited may vary depending on the payment provider.
Some services may be labeled as non-refundable. In such cases, refunds will not be provided, and customers are encouraged to review and accept the non-refundable terms before completing the booking.
Requests to modify booked services are subject to availability and the terms outlined in the modification policy associated with each service. Modification requests should be submitted through our customer support channels.
Exchanges for services of equal or lesser value may be considered, subject to availability and the specific terms outlined in the exchange policy associated with each service.
If you have any questions or concerns regarding our Refund and Return Policy, please contact us at contact@thebudgettravellers.com.
